computer repair phoenix az compudoc arizona glendale scottsdale
You just cleaned your computer of viruses and spyware,
so how do you keep your computer clean now?
First off, I would like to thank you for your business and your support if you did just recently have me clean
up your computer!  If you have any questions, issues, or problems, please
contact us ASAP!  Now that your
computer is all cleaned up and running fast, how do you make sure no more viruses and spyware creep
back in and ruin things for your computer.  I will give you the tips needed and the software available that
will help keep your computer in top shape.  Click on any of the blue links to learn more about that item.

  • Proper antivirus software is your main defense against viruses.  There are free and paid offerings for
    antivirus software.  Although free antivirus is better than none, I would recommend that you use a
    paid solution.  Paid antivirus will come with more real time protection, meaning it does more to stop
    the virus from getting in to your computer in the first place.  An antivirus software is only worth a darn,
    if it stops the infection from getting in, once the virus is in, it takes multiple scanners and other
    techniques to remove a virus, so stopping it at the front door is key.  When it comes to antivirus, after
    years of testing, I have come to recommend and offer Kaspersky Internet Security.  It has had the best
    detection and removal rates in my years of testing.  If you do not use Kaspersky, I can sell it and install
    it for you.  I do not recommend using either Norton or McAfee.

  • Spyware / adware / malware scanning software is necessary as most antivirus software will not see
    spyware, adware, or malware since it is not really a virus.  Spyware and the like are infections that
    change your Internet search engines, home pages, install toolbars, and display other pop ups or fake
    software.  My spyware scanner of choice is Malwarebytes antimalware.  It can run along side
    Kaspersky and other antivirus scanners without problem.  If you are using the free version of
    Malwarebytes, you will need to update it and scan your computer every week or so, depending on
    Internet use.  If you use the paid version, it will stop spyware in real time, but you may want to run a
    scan every month or so to make sure nothing sneaks in.  The main way to notice if you are infected
    with spyware is that your Internet home page may change, as well as you search engine, if so, you
    most likely have a spyware infection.

  • Proper updates are crucial to keep your computer clean.  Many updates are made to take care of
    newly found security issues, so these update are important to keep your computer clean and fast.  
    Windows updates are very important, make sure your computer has the most current Windows
    updates.  Java and Adobe updates are very important as well, and they update frequently.  Antivirus
    software is only as good as its last update as well, if a virus came out today, and your antivirus
    updates are only up to yesterday, then it has very little chance to stop the new infection.  Almost any
    program offers updates, so check software websites for updates or many times programs will offer
    updates in their options or about sections.

  • Understand that email attachments and website links in emails are dangerous, even when sent from
    someone you know!!!  If your friends email account is hacked, they will send you a virus hoping you
    will open it since you know the sender, don't fall for this.  I wont open ANY email links or attachments
    any more, none!!!  If someone needs to send you an email attachment, verify with them that they sent it
    and when so you know which email is safe!

  • Internet Ads are not safe either, most of them are viruses and/or spyware.  Ads on facebook, email,
    anywhere, assume they are all infected.  Use an ad blocker like adblock plus for chrome if you can.  

  • Use a web link checker such as web of trust to check websites for safety before you even visit the
    website.

  • Check your control panel for "add/remove programs" for Windows XP, and "programs and features"
    for newer versions of Windows.  This will show you a list of installed software on your computer.  If
    there is software installed that you didn't install, it may be a virus or spyware.  Do not uninstall
    something if you aren't sure what it is first, check here for a list of known unsafe software and check
    here for a list of fake security software, or email us or call us to see if the software is safe.

  • Beware of computer optimization software online, most of it just does what your computer can
    already do such as clearing temp files and what not.  Most times, these free programs are actually
    spyware.  Avoid any remote fixes from unknown people.  Do not trust anyone calling you about your
    computer being infected or having issues, they have no way of knowing if you have problems, and
    are calling to scam you.  Many callers will say they are from Microsoft or Google, its a lie, these
    companies will never call you.  Avoid TV commercial fixes for your computer such as "finally fast" or
    "computer speed fix".  A quick Google search will show that these companies are scammers and
    cannot fully diagnose or even repair most issues remotely.

  • Visit my website news section and my blog to stay up to date on computer issues and news.

  • Use CCleaner to keep Internet browsers running fast.

  • Beware of search engine sponsored search, these are ads, not search engine results, and are most
    often a scam, or a virus.  With Google, the top results are sponsored, and will be marked "AD" to let
    you know its a paid ad, do not click these ever, always scroll down to the first legitimate search result.

  • When you are downloading any software, take care to uncheck any free software, tool bar, trial, or
    anything else not part of the software you are actually downloading.  What I am finding is even
    legitimate safe software is bundling spyware loaded software with the download.  This software is
    always prechecked in the box for you to download it, so you have to uncheck it in order to only
    download the intended software and not the spyware or trial junkware bundled with it.

  • If you are using Windows XP, do not use Internet Explorer, it is safe on  Windows Vista, Windows 7,
    and Windows 8, but not safe on Windows XP, use Chrome or Firefox instead, but make sure you are
    using the most current up to date version.


Weekly To Do List

  1. Update and run Malwarebytes.  Make sure you update it first, and you should be
    using version 2.0 or above.  Choose apply to anything it finds.  
  2. Apply any updates from Windows or from Java, Adobe, or any other important
    programs.  Many times these updates will be warning you for an update from
    your system tray by your clock on the desktop.
  3. Make sure you are shutting down the computer when not in use.  If you
    absolutely have to keep the computer running, then at least restart it daily or
    weekly at the least.
  4. If CCleaner is not running at startup, you should run it yourself at least once a
    week, daily is recommended.
  5. Scan your computer with your antivirus software.  With Kaspersky, which we
    recommend, you do not have to scan weekly, but check to make sure its
    updating and running without errors.
  6. Check your add/remove programs for Windows XP, or Programs and features for
    Windows Vista, 7, and 8 for unsafe programs against my 2 lists of unsafe
    programs and rogue security software.
  7. If you have any of the unsafe programs, rogue security software, or is
    Malwarebytes is finding bugs, but not totally fixing them, call me for an
    appointment!

If you have any questions about keeping your computer up to speed or any issues since picking up your
computer from us, please, call or email me ASAP.  I warranty my work!  Being a small business, I also rely
on your business, and will do the best I can to keep you and your computer happy!

If you would like to help spread the word and help others
find us.  A review is the best way to help my business
thrive, if you can, leave a review below one of the
following links:


  • You can like us on facebook and not only does that help more people find us
    online, but it will post news from my website and blog on all things computer.

  • You can follow my "computer news" section of my website and my blog to keep
    up on new software, new virus threats, and much more.
Howard Toole owner
kaspersky internet security
malwarebytes
java and adobe updates
ccleaner
web of trust
compudoc computer repair
Thank you for your business!