You just cleaned your computer of viruses and spyware, so how do you keep your computer clean now?
First off, I would like to thank you for your business and your support if you did just recently have me clean up your computer! If you have any questions, issues, or problems, please contact us ASAP! Now that your computer is all cleaned up and running fast, how do you make sure no more viruses and spyware creep back in and ruin things for your computer. I will give you the tips needed and the software available that will help keep your computer in top shape. Click on any of the blue links to learn more about that item.
Proper antivirus software is your main defense against viruses. There are free and paid offerings for antivirus software. Although free antivirus is better than none, I would recommend that you use a paid solution. Paid antivirus will come with more real time protection, meaning it does more to stop the virus from getting in to your computer in the first place. An antivirus software is only worth a darn, if it stops the infection from getting in, once the virus is in, it takes multiple scanners and other techniques to remove a virus, so stopping it at the front door is key. When it comes to antivirus, after years of testing, I have come to recommend and offer Kaspersky Internet Security. It has had the best detection and removal rates in my years of testing. If you do not use Kaspersky, I can sell it and install it for you. I do not recommend using either Norton or McAfee.
Spyware / adware / malware scanning software is necessary as most antivirus software will not see spyware, adware, or malware since it is not really a virus. Spyware and the like are infections that change your Internet search engines, home pages, install toolbars, and display other pop ups or fake software. My spyware scanner of choice is Malwarebytes antimalware. It can run along side Kaspersky and other antivirus scanners without problem. If you are using the free version of Malwarebytes, you will need to update it and scan your computer every week or so, depending on Internet use. If you use the paid version, it will stop spyware in real time, but you may want to run a scan every month or so to make sure nothing sneaks in. The main way to notice if you are infected with spyware is that your Internet home page may change, as well as you search engine, if so, you most likely have a spyware infection.
Proper updates are crucial to keep your computer clean. Many updates are made to take care of newly found security issues, so these update are important to keep your computer clean and fast. Windows updates are very important, make sure your computer has the most current Windows updates. Java and Adobe updates are very important as well, and they update frequently. Antivirus software is only as good as its last update as well, if a virus came out today, and your antivirus updates are only up to yesterday, then it has very little chance to stop the new infection. Almost any program offers updates, so check software websites for updates or many times programs will offer updates in their options or about sections.
Understand that email attachments and website links in emails are dangerous, even when sent from someone you know!!! If your friends email account is hacked, they will send you a virus hoping you will open it since you know the sender, don't fall for this. I wont open ANY email links or attachments any more, none!!! If someone needs to send you an email attachment, verify with them that they sent it and when so you know which email is safe!
Internet Ads are not safe either, most of them are viruses and/or spyware. Ads on facebook, email, anywhere, assume they are all infected. Use an ad blocker like adblock plus for chrome if you can.
Use a web link checker such as web of trust to check websites for safety before you even visit the website.
Check your control panel for "add/remove programs" for Windows XP, and "programs and features" for newer versions of Windows. This will show you a list of installed software on your computer. If there is software installed that you didn't install, it may be a virus or spyware. Do not uninstall something if you aren't sure what it is first, check here for a list of known unsafe software and check here for a list of fake security software, or email us or call us to see if the software is safe.
Beware of computer optimization software online, most of it just does what your computer can already do such as clearing temp files and what not. Most times, these free programs are actually spyware. Avoid any remote fixes from unknown people. Do not trust anyone calling you about your computer being infected or having issues, they have no way of knowing if you have problems, and are calling to scam you. Many callers will say they are from Microsoft or Google, its a lie, these companies will never call you. Avoid TV commercial fixes for your computer such as "finally fast" or "computer speed fix". A quick Google search will show that these companies are scammers and cannot fully diagnose or even repair most issues remotely.
Visit my website news section and my blog to stay up to date on computer issues and news.
Use CCleaner to keep Internet browsers running fast.
Beware of search engine sponsored search, these are ads, not search engine results, and are most often a scam, or a virus. With Google, the top results are sponsored, and will be marked "AD" to let you know its a paid ad, do not click these ever, always scroll down to the first legitimate search result.
When you are downloading any software, take care to uncheck any free software, tool bar, trial, or anything else not part of the software you are actually downloading. What I am finding is even legitimate safe software is bundling spyware loaded software with the download. This software is always prechecked in the box for you to download it, so you have to uncheck it in order to only download the intended software and not the spyware or trial junkware bundled with it.
If you are using Windows XP, do not use Internet Explorer, it is safe on Windows Vista, Windows 7, and Windows 8, but not safe on Windows XP, use Chrome or Firefox instead, but make sure you are using the most current up to date version.
Weekly To Do List
Update and run Malwarebytes. Make sure you update it first, and you should be using version 2.0 or above. Choose apply to anything it finds.
Apply any updates from Windows or from Java, Adobe, or any other important programs. Many times these updates will be warning you for an update from your system tray by your clock on the desktop.
Make sure you are shutting down the computer when not in use. If you absolutely have to keep the computer running, then at least restart it daily or weekly at the least.
If CCleaner is not running at startup, you should run it yourself at least once a week, daily is recommended.
Scan your computer with your antivirus software. With Kaspersky, which we recommend, you do not have to scan weekly, but check to make sure its updating and running without errors.
If you have any of the unsafe programs, rogue security software, or is Malwarebytes is finding bugs, but not totally fixing them, call me for an appointment!
If you have any questions about keeping your computer up to speed or any issues since picking up your computer from us, please, call or email me ASAP. I warranty my work! Being a small business, I also rely on your business, and will do the best I can to keep you and your computer happy!
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